Contact Us

Need some help? We love hearing from you and assisting you before, during or after your purchase.


You can speak with a member of our friendly online team by calling us on 0800 523 828 (Mon-Fri 9:00am-5:00pm & Weekends 10:00am-5:00pm) and we will be happy to assist you with your enquiry. Alternatively, you can fill in the form below and we will be in touch.

If you would like to talk with one of our store teams you can find the contact details for your closest store by visiting our Store Locator page.

Live Chat

Need assistance while shopping? Our Live Chat team are here to support your online shopping journey and provide styling advice.

You can chat with us 11am-12pm weekdays and 11am-10pm on weekends.

Start Chat

Call Us

Wish to talk with one of our trusted stylists or consultants about the right products for your home or office?

The team are available Monday to Friday
10am-7pm

0800 523 828

Email Us

No time to talk? Send us a message or ask a question via email to: help.nz@esrgroup.co.nz and one of our customer support team will be in touch.

Send us a message

Contact Form